Hospitality

In the hospitality industry, it is a good strategy to enhance customer service, increase staff’s productivity and efficiency. Two-way radios (walkie-talkies) offer a great way to make sure operations run smoothly so that guest’s experiences are maximised and to make sure operations are streamlined.

Why would businesses in hospitality/leisure require two-way radios (Walkie Talkies)?

• Front of house and customer management, e.g. concierge, and customer services
• Event and house management, e.g. staff, support services, and logistics control
• Participants and audience management, e.g. on-site, and to and from the site
• Health and safety management, e.g. life guards at water sport venues
  On-site security, e.g. high profile, behind the scenes, and covert
• Infrastructure management, e.g. automatic notification of equipment failure
• Emergency communications, e.g. for fire evacuation marshalling
• Live communication- to be able to communicate individuals or groups.

Typical Hospitality / Leisure Requirements with Two-Way Radios (Walkie Talkies)

Hospitality or Leisure facilities may require specialised features for their two-way radios (walkie talkies) and any other additional equipment

• For handheld two-way radios, hospitality / leisure staff may require:
• Group Calling
• Leaky feeders for areas with poor signal coverage
• Silent Alarms
• Health and safety features: Caller ID, and Panic / Emergency Call functions
• Include general text messaging, and pre-defined texts
• Have discrete earpieces & microphones for unobtrusive or covert use
• Offer increased security from casual eavesdropping