Wall to Wall Going The Extra Mile

ofcom licence radio repair

wall to wall comms

 

 

 

At Wall to Wall Communications we know that two way radio rental can be a game changing decision for most businesses. Whether you are a large multi site business with employees that travel the country, or a family run local business, radio rental can be a big step. Which radio is right for my business? How will I train my employees on two way radios? What happens if the radios need repairs? Do I need an OFCOM licence? All of these questions can be answered by a member of the Wall to Wall team who will provide you with a one-to-one consultation using their 40 years of experience in radio rentals. 

With many businesses taking the step towards seamless communication and incorporating two way radio rentals into the day to day running, can you afford not to? Two way radios not only improve efficiency and daily task management, but improve the security and safety of workers and customers as well. At Wall to Wall we pride ourselves in going the extra mile to bring you stress-free radio rental so you can focus on your customers, whilst we take care of you.

 

System Design and Installation

At Wall to Wall Communications we know that one size doesn’t fit all when it comes to two way radios for businesses. That is why we provide a consultation where we learn about your specific needs, and design a communication system to meet them in the most cost effective way. 

 

OFCOM licence

OFCOM is the UK regulator of communication and is responsible for managing the use of the radio spectrum. Excluding licence free radios (low power 446 units) all radio rentals and radio users require an OFCOM licence. An OFCOM licence will be allocated for the use of certain frequency, stations and site addresses.

Different types of licence

    • Simple UK Light– This OFCOM licence costs £75+ for 5 years. This will allow your company to use communication speech messages without a base station across the UK. All users who have a Simple UK Light OFCOM licence will have shared access to a number of frequencies and tones.
    • Simple Site UK- This OFCOM licence also typically costs £75+ for 5 years. This licence is appropriate for two way radio users with a base station or paging system who function within 3km of that location.
    • Technically Assigned (Shared and Exclusive)– This OFCOM licence can range from £75 to £1480 per year and frequency. This will allow your company to have a frequency assigned to them within a specific area or for radio rental users using a repeater. If you chose a shared frequency your business can use it up to 50% of the time, and for exclusive licence holders the frequency can be used more than 50% of the time.
    • Area Defined– The cost of this licence ranges from £75 to £9900 per year and frequency depending on the area covered. This allows the use of a two way radio rentals up to 50KM2.

At Wall to Wall we will provide you with assistance and advice when applying for your OFCOM licence and managing your licence when you have obtained one. To take the guesswork out of the application process, call a member of our team on 020 8770 1007.

 

Training

When introducing a new piece of equipment into a business it is important that all employees know how to use it safely and effectively in order to get the best results. That is why Wall to Wall provides training for all members of staff on their new communications system. We will teach your staff the best practices and ensure you are confident in using all of your new two way radios features.

 

Repairs and Maintenance

Once your company experiences the benefits of two way radio rental, you won’t be able to do without them. That is why at Wall to Wall we don’t just provide radio rentals, but radio repairs and maintenance as well. Using our 40 years of experience, our in-house team can diagnose and repair your radios using the latest technology and equipment. We can provide reliable and effective repairs when your radios falter. In addition to this, Wall to Wall provides radio services to ensure they are working at optimum efficiency in terms of signal, sound and battery life. 

At Wall to Wall we can also do on-site visits to make small adjustments and repairs quickly. If your radio needs to be taken back to the workshop to be repaired further, Wall to Wall will provide radio rental to make sure the running of your business is not interrupted.