F A Q

 
What is the difference between licenced and unlicenced (PMR446) radios ?
A licensed radio (radio for business and commercial use) is a radio that would not operate unless programmed to work on a specific frequency. The radio channels / frequencies used for licensed radios are examined by Ofcom, prior to assignment, to assess the potential for harmful interference from adjacent users. (NB: exclusive-use assigned channels are not likely to suffer harmful interference whereas shared-use assigned channels may be subject to minimal harmful interference.
Licence Exempt / Licence Free / Unlicensed radios are non-specialised radios (often referred to as walkie talkies). They are used on channels that are shared on a UK-wide basis and are therefore more likely to suffer harmful interference due to their high usage (not recommended for business use).
Licensed Simple Site and Simple UK channels are also shared on a UK-wide basis but the licence fee results in reduced usage, but can still suffer interference issues in dense urban areas.
What is the average battery life of a radio ?
Depending on the usage (actively transmitting or in "stand by" mode), a radio battery lasts about 8 - 12 hours on average. If the battery is of Li-Ion type, it may last longer.
We also recommend that you scrap your old radio battery and replace it with a new one every 18 - 24 months.
Can I try a radio before I buy (hire) it ?
Wall to Wall Radio Communications offers short-term radio hire as well as radio sales. Hiring equipment may be useful if you are not sure which system you need or want to expand your radio system on a temporary basis. It is also cost effective if radios are used occasionally. We allow our customers to try our equipment (for extra peace of mind) before they buy or hire it. Our radios can be trialed for a week.
What radio should I buy - digital or analogue ?
The way forward in the radio comms world is digital. However, in some instances, analogue radios still remain the preferred solution. Therefore the pros and cons of the two options have to be weighed carefully. Wall to Wall Radio Communications is always happy to discuss your radio system requirements and offer the most appropriate analogue / digital solution. To find out what the benefits of digital equipment are click here.
What is OFCOM ?
Ofcom is the communications regulator in UK. Its responsibilities include the regulation of the TV and radio sectors, fixed line telecoms and mobile phones, plus the airwaves over which wireless devices (like two-way radios) operate. Ofcom operates under the Communications Act 2003.
Wall to Wall Radio Communications can help you apply for a radio licence. Contact Us.
Do I need a radio operator's licence (type of licences) ?
The Wireless Telegraphy Act 1949 requires that, unless subject to licence exempt use (read this article to self-qualify or refer to the next question for a quick overview), all radio transmitting equipment requires a licence issued by the Office of Communications (Ofcom).
Wall to Wall Radio Communications can take you through the whole process. We offer consultation (free of charge) and could apply for the relevant licence and pay for it on your behalf. Just get in touch.
How to reduce your Ofcom two-way radio PMR licence fee ?
OFCOM uses four basic licence fee structures for private mobile radio (PMR) equipment operation in the UK:
** technically assigned licences
** area defined licences
** simple / light licences
** licence exempt equipment
For more information on this topic, please refer to our blog...
Can a two-way radio be a better choice over a mobile phone ?
The way that the radios work is very simple. You take two (or more) radios, set them to the same channel and then you can communicate with each other by pressing the transmit (or Push To Talk - PTT) button when you want to speak, and releasing it when you want to listen. There's no fees or line rental to pay.
The radios are not like mobile phones because:
(a) they do not depend on any outside network to operate. When you press transmit, you send a signal that is picked up directly by other radios on the same channel within range. With mobile phones the signal is transmitted indirectly, via a network of mboile phone masts and the landline telephone network. You have to pay to make calls.
(b) you cannot talk and listen at the same time. You have to remember to press the Push-To-Talk button to transmit, and let go of it when you want to listen to the person talking to you.
For more information on this topic, please refer to our blog...
What is a repeater ?
A radio repeater is typically an un-manned base station. Its common use is to extend the range of handheld and / or mobile radios within a radio system. For on-site systems with repeaters, e.g. shopping centres, the antenna may be located above roof height so as to get good over all coverage. There may be additional antennas located within the building to get coverage in, otherwise, dead spots are possible. Wall to Wall Radio Communications can help you establish whether using a repeater is the best option for your radio system.
How many radios can talk to one another ?
The minimum number is two and there is no maximum limit, providing the radios are within range of one another and all radios are using the same channel.
What is the typical range of a two way radio ?
The maximum range is around 2 miles (3 kilometres). All PMR446 radios are legally limited to 500mW transmission power, which means that all brands will have around the same range. The range is reduced drastically when the radio signal passes through solid objects. Within buildings the range may be as little as 1/4 mile. It all depends on the thickness and density of the materials making up the obstruction between the transmitting and receiving radio. It is not possible to give a definitive answer to the question "will these radios work within such-and-such a building or site?" without actually trying them out on-site.
Business radios transmit well over 2 miles and when repeaters and antennas are used, range significantly improves. It is possible to have multiple radios talking to one another via IP connection, which allows different sites in different locations to be linked in a radio network.
What is the difference between Lone Worker and Man Down ?
The lone worker function sends a response request to a user (example: security guard) at pre-defined durations. The user is required to respond within a short period of a request otherwise an alarm is activated.
The man down function comprises of a tilt mechanism on the handheld that is activated if the handheld is tilted beyond a selected angle for a pre-defined duration, e.g. when the user is lying on the ground.
Wall to Wall Radio Communications can help you establish whether using the lone worker and / or man down functions are the best option for your radio system.
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Recent News

  • How to reduce the interference to your radio system ?

     

     

    There are several changes you could make to your radio system that may reduce the signal interference it receives. Reasons for interference are various but the following tips usually solve the most common ones:

     

    •  Change the frequency(ies) of operation:


    >>
    probably the most simple but may not be practicable in dense urban areas where there may be a severe shortage of spare channels  
    >> changing from a Shared to an Exclusive Use channel should help significantly  

     

     

    • Enable channel access selection:


    >> this may be as simple as activating the CTCSS or changing the current CTCSS code. This will result in your only hearing the stations using the same code  

     

     

    • Reduce the gain of your base station antenna:


    >> this will reduce the interference from distant stations. NB: check that the revised gain will be sufficiently high to ensure sufficient reception from your mobile / handheld radios  

     

     

    • Change to a down-fire base station antenna:


    >> this will dramatically reduce the interference from distant stations, e.g. to 100th. NB: check that the revised coverage pattern will remain sufficiently wide to ensure adequate reception from your mobile / handheld radios  
    >> this method can also be used to increase weak radio coverage directly below an antenna, e.g. within tall office blocks. It may also result in a significant reduction in your licence fee  

     

     

    • Change to a base station antenna with electrical / mechanical down-tilt:


    >> adding a down-tilt of, say, 10 degrees may reduce the interference from distant stations whilst perhaps increasing the signals from your handhelds and mobiles. NB: more interference may occur if the antenna is mounted on a high mast and the amended tilt angle is then directed towards the horizon  

     

     

    • Reduce the height of the base station antenna:

     

    >> this will reduce the interference from distant stations. NB: check that the revised height will be sufficiently high to ensure sufficient coverage of your radio system  

     

     

    • Remove inter-modulation product (IMP) problems:


    >> inter-modulation products within a receiver can result in the reception of stations that aren’t transmitting on the selected frequency. This can be caused by the transmissions of two strong nearby radio systems mixing in the receiver and causing ghost stations. Changing to an alternative channel is probably the easiest solution, assuming that one is available in your area.  


    If the above tips do not make a significant difference or you encounter difficulties trying them out yourself, our Two Way Radio Systems Team will be happy to discuss your interference problems, identify the issues and recommend suitable solutions.

     

     
  • Create Your Two Way Radio System Planning Wish List

     

     

    Wall to Wall Radio Communications' system engineers have created a questionnaire to help you decide the basic requirements of your new / upgraded radio system. The answers and subsequent discussions will help us to design and supply the best radio system to meet your needs.

    If you do not understand any of the questions or would like to discuss your requirements further, feel free to give us a call on 0208 770 1007 or e-mail us.





    • What is the postcode, or National Grid Reference (NGR), for the radio system?

       

    • Do you have, or previously had, a radio system at this location and, if so, have there been any problems with it?

       

    • What is the required coverage area radius of the radio system?

       

    • How many radios will be used?

       

    • Will any radios be used at a fixed location, e.g. in a central control room?

       

    • Will all users be outdoors?

       

    • Will some / all users be within a tall building or in a basement?

       

    • Do you wish all users to hear each other, or only communicate within their working group(s) (e.g. managers, staff, and security), or only hear the controller / base station?

       

    • Do you wish some / all users the ability to occasionally send and receive calls to and / or from all users?

       

    • Do you wish some users to occasionally send and receive private calls between each other?

       

    • Do you wish to reduce the risk of casual eavesdropping?

       

    • Do you wish some / all users to send and receive pre-defined and / or free text messages between other users?

       

    • Do you wish some / all users the ability to send and / or receive an emergency call / alarm?

       

    • Do you require some / all radio users to be able to make telephone calls, e.g. to the emergency services?

       

    • Do you wish some / all users to automatically check-in regularly e.g. lone workers?

       

    • Do you wish to remotely monitor some / all radios, e.g. after an emergency alarm activation and / or after no reply from a lone worker?

       

    • Do you wish to remotely check the status of some / all radios, e.g. to ensure they are switched on and working?

       

    • Do you wish the ability to remotely disable and enable radios, e.g. if lost or stolen?


    DOWNLOAD QUESTIONNAIRE

    You can also print this list, answer the questions and send it back to us via fax.

     

     
  • How to reduce your two-way radio licence fee ?

     

     

    In the following article we provide a list of things that you could consider and take the opportunity to change in your existing two way radio licence in order to save on unnecessary high OFCOM business radio licencing fees. Every piece of advice given below is legal and with this educational material we try to demonstrate our commitment to your business needs and sensibility to your budgets.

    Wall to Wall Radio Communications' team wishes you a wonderful Christmas. We hope to stay your partner of choice through the whole 2012 and beyond.

     


    OFCOM uses three basic licence fee structures for private mobile radio (PMR) equipment operation in the UK:

    ________________________________________________


    TECHNICALLY ASSIGNED LICENCES

     

    Ofcom licence fees for these systems include a combination of the following:

    • antenna location (outdoor / indoor / underground);
    • antenna height;
    • antenna type (omni-directional / directional / down-fire / radiating cable);
    • radiated power from the antenna;
    • frequency band of operation;
    • number of channels licensed;
    • exclusive or shared channel use;
    • channel bandwidth (12.5 / 6.25kHz);

     

    The following changes may therefore have a significant effect on your licence fee either now or as part of a system upgrade:

     

    • reducing the antenna height;
    • changing from an omni-directional to a directional or down-fire antenna;
    • reducing the radiated power from the antenna;
    • change the frequency band of operation;
    • reduce the number of radio channels used;
    • change from exclusive to shared channel use;
    • change from a 12.5kHz channel system to a 6.25kHz channel system;


    ________________________________________________


    AREA DEFINED LICENCES

     

    Ofcom licence fees for these systems include a combination of the following:

     

    • number of countries covered within the UK;
    • number of 50km x 50km NGR squares covered;
    • frequency band of operation;
    • reduce the number of radio channels used;
    • change from exclusive to shared channel use;
    • channel bandwidth (12.5 / 6.25kHz);

     

    The following changes may therefore have a significant effect on your licence fee either now or as part of a system upgrade: 

     

    • amend an All-UK licence to include only the countries covered by the radio system;
    • amend a country licence, e.g. England, licence to include only the 50km x 50km NGR squares covered by the radio system;
    • amend the system coverage so as to only cover the NGR squares covered by the system;  
    • change the frequency band of operation;
    • number of radio channels used;
    • exclusive to shared channel use;
    • change from a 12.5kHz channel system to a 6.25kHz channel system;

       

    • ________________________________________________ 

       

      SIMPLE / LIGHT LICENCES

       

      Simple UK (NB: mobiles only for use anywhere within the UK):

    • these licenses have a fixed fee of £75 for 5 years. No licence fee reduction is therefore possible;

     

    Simple Site (NB: may include a low-power base station at a site):

    • these licenses have a fixed fee per site of £75 for 5 years. No fee reduction is therefore possible;

     

    ________________________________________________


    LICENCE EXEMPT EQUIPMENT

     

    Those would be radios that conform to the relevant requirements, (e.g. Ofcom’s IR2009 for PMR446 walkie-talkies), which may operate on a licence free basis. No licence fee is charged so no fee reduction is possible here.  

    Wall to Wall Radio Communications will be pleased to discuss your current radio system arrangements with you and suggest ways, including those shown above, in which you may be able to reduce your licence fee.

     

    the number of radio channels used;
     
  • Wall to Wall, Liz Hurley, James Corden and Louie Spence all at one place – Selfridges London



    We are announcing that over the next few days starting from 5.30pm today (28th September), everybody in town will get the chance to enjoy themselves in the company of Elizabeth Hurley, James Corden and Louie Spence who will be celebrity gueasts at different events taking place in Selfridges London.

    The first event for today (in less than an hour): Come and experience a spectacular dance performance by Louie Spence.
    "Still Got It, Never Lost It" is the much-anticipated autobiography from the star of Pineapple Dance Studios and Louie Spence’s Showbusiness. It is the story of a real-life Billy Elliot, beginning with a little boy with high ambitions who loved to dance.
    The location is confirmed to be in WHSmith Shop at Selfridges, where the dance expert and his dancers from Pineapple Dance Studio will entertain you before the booksigning at 6:00pm.

    Tomorrow (29th September) Liz Hurley will be supporting a Breast Cancer campaign along with beauty company Estée Lauder. You will have the opportunity to make a contribution and get products signed by the famous British model and actress. Selfridges will join the prestigious list of iconic global locations to be lit pink by Estée Lauder as a part of their Breast Cancer Awareness initiative, which currently includes the Sydney Opera House, The Empire State Building and Niagra Falls.

    On the next day (30th September) everyone can meet Britain’s much loved actor, television writer, producer and presenter and all round comedian – James Corden and buy his autobiography book, in which he reveals his disruptive teen years, his trials to make it in a boy band and the journey he went through to co-write Gavin and Stacey.

    As always our team at Wall to Wall Communications will be taking care of the two way radio communications equipment on site adding another 10 radios (Opus and Motorola) to Selfridges’ existing and growing multi channel security system. We will make sure that every management and security staff member will recieve a seamless communication expereince.

     

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